Customer Service
EN
Men
New Arrivals
Top Sellers
Coming soon
A New Icon: Onyx Sneaker
New
Spring/Summer ‘24
View all Men
Shoes
Area
Dice
Onyx
New
Clean 90
Satellite
New
Genesis
Rush
Orbit
Clean 360 Laceless
Dice Laceless
Atlas
Platform
Marathon
Arlo
Astro
Blyde
Shoe Care
Clothing
Outerwear
New
Puffer Jackets
Knitwear
Hoodies
New
Sweatshirts
Shirts
T-Shirts
Trousers
Denim
New
Shorts
Accessories
Hats & Caps
New
Socks
Bags
New
Objects
Women
New Arrivals
Top Sellers
Coming soon
A New Icon: Onyx Sneaker
New
Spring/Summer ‘24
View all Women
Shoes
Area
Clean 90
Onyx
New
Dice
Marathon
New
Sphere
Clean 360 Laceless
Orbit
Genesis
Dice Laceless
Astro
Platform
Arlo
Blyde
Shoe Care
Clothing
Outerwear
New
Puffer Jackets
Knitwear
Sweatshirts
Shirts
T-Shirts
Tops
Trousers
Denim
New
Dresses & Skirts
New
Accessories
Hats & Caps
New
Socks
Bags
New
Objects
Coming Soon
Men
Women
Customer Service
Location | Currency
+
Language
+
Change Language
English
French
German
Location | Currency
Australia
AUD
Canada
USD
Denmark
DKK
France
EUR
Germany
EUR
Netherlands
EUR
Norway
NOK
Saudi Arabia
SAR
Sweden
SEK
Switzerland
CHF
United States of America
USD
United Kingdom
GBP
See more
+
Your Shopping Bag
Close
Join The Community
Subscribe to our newsletter for exclusive updates on drops, sales & events.
Subscribe
Subscribe to newsletter
I'm interested in:
Menswear Collection
Womenswear Collection
I have read and agree to
Privacy & Cookies
Subscribe
Sign up to be notified when this item is back in stock
Subscribe to our newsletter for exclusive content
I have read and agree to
Privacy & Cookies
Notify Me
FAQ
Shipping and Delivery
Which countries do you ship to?
+
Which delivery services do you offer?
+
Which delivery services do you offer?
+
Which delivery services do you offer?
+
Which delivery services do you offer?
+
Which delivery services do you offer?
+
Which delivery services do you offer?
+
Which delivery services do you offer?
+
Which delivery services do you offer?
+
Which delivery services do you offer?
+
How much does delivery cost?
+
How long will it take for my order to arrive?
+
How can I track my order?
+
I haven’t received my order – what should I do?
+
My order includes pre-ordered items – when will I receive it?
+
How do I collect my package?
+
Which countries do you serve as DDP (Delivery Duty Paid)?
+
My order is being shipped DDU (Delivery Duty Unpaid) – what does this mean?
+
Do you ship to P.O. boxes?
+
Where do you ship your products from?
+
Why has my order been split into different deliveries?
+
Is my package insured?
+
Returns and Exchanges
What is your return policy?
+
How do I return my order?
+
Can I use another courier to return my order?
+
How long will my return order take to reach your warehouse?
+
Can I return an item bought at an Axel Arigato store online?
+
Can I exchange items online?
+
How do I return goods from the UK to the EU?
+
How do I return goods from Norway?
+
Orders
How will I know when you’ve received my order?
+
Can I change or cancel my order?
+
I have received a faulty item or incomplete order – what should I do?
+
How do I find out when an item or size is back in stock?
+
Payment
What payment methods do you accept?
+
Can I buy now and pay later?
+
Why was my credit/debit card declined at checkout?
+
Are your payment methods secure to use?
+
Are VAT/tax and duties included in the given price?
+
How much tax and duty will I have to pay?
+
Products and Sizing
How do I take care of my Axel Arigato products?
+
How do I find the right size?
+
Are your products unisex?
+
How can I replace my worn-out laces?
+
Sustainability
Where can I learn more about Axel Arigato’s sustainability mission?
+